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PRIVACY AT SELF STUDIO MASSAGE AESTHETICS & BODYWORK

Your Data Is Safe

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or moneys owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at SelfStudiosSpa@gmail.com or send us mail to: 630 W Fulton St. Suite 2 Lancaster P.A 17603

 

 

 

 

At Self Studio MAB, your appointments are very important to us. We understand that appointments may need to be changed or canceled. We ask that you cancel your appointment at least 24-hours (Spa Services), and 7-days (Groups); in advance so we can fill your spot with clients on our waiting list that would love to come visit us. If you do not cancel in advance, you will be charged up to 50% of your service price for missing your appointment with your on-file credit card. If we can fill your spot with a client on our wait list we will not charge you.
 

 

 

No-Show Policy

At Self Studio MAB, your appointments are very important to us. We understand that appointments may need to be changed or canceled within the 24-hour notice. If you no-show without notice on the day of your appointment we will charge you 50% of your booked service price.

Late Policy
If you are 10 or more minutes late we may ask you to reschedule your appointment so it will not affect our punctual clients. If we are unable to take you at the time you arrive, you will be charged for up to 50% of the service that you missed.

Credit Card On-File
we will ask all clients with services to add a credit card on file for our cancellation, no-show, and late policies.


Gift Certificate Policy

Gift certificates purchased can not be returned, no exceptions. You must have your gift card physically with you the day of your service. Gift certificates purchased in the past may not cover the new cost of services, as we raise prices due to increased cost from our suppliers. All gift certificates have a 1 year expiration date. We may not be able to look up a gift certificate if purchaser doesn't add your name at the time of purchase.

It is Self Studio MAB’s policy that no person under the age of 13 can receive any services at the spa. Ages 13 - 15 must have parental consent and have a parent or guardian in the room at the time of the service. Ages 16- 17 must have parental consent to receive services.
*Some services require the client to be 18 years of age. 
- Lash lifts, certain facials, certain waxing services.

Please be sure to lock all personal items in your vehicle. We cannot be responsible for any lost or stolen items.

Price Policy:

Our prices are subject to change at any time. 

Group Policies
All groups must come 30 min early and we have a 7-day cancellation policy or will be subject to a fee of up to 50% of your total groups scheduled services (pending the service) Thank you for understanding, looking forward to serving our guests here at Self Studio Massage Aesthetics &BodyWork LLC

Cancellation Policy AT SELF STUDIO MASSAGE AESTHETICS & BODYWORK

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